A : The status of nomination supersedes the will. Payment will be made to the nominee/nominees that you have elected.
Q : I did not nominate the beneficiary of my savings, but I have a Will on my savings. What is the status of this Will?
A : The will cannot be used to determine the beneficiary of your savings. Your next-of-kin needs to produce the Letter of Administration/Grant of Probate/Distribution Order to claim your EPF savings.
Q : What will happen to the member's savings if the member and his nominee die simultaneously?A : If the member and his nominee die simultaneously, payment will be determined according to the time of death and the age between the member and the nominee. If the nominee dies before the member, payment will be made as for cases without nomination. However, if the nominee dies after the member, payment will be made to the nominee’s next-of-kin.
Q : What is a letter of Administration?
A : A Letter of Administration is an appointment letter for administrator/administrators issued by the High Court to administer the deceased member’s properties.
Q : What is the Letter of Administration/Court Order?
A : The Letter of Administration or Court Order is an Order granted by the Court to the administrator/administrators to administer the estate of the deceased.
Q : What is the Grant of Probate?
A : Grant of Probate is a document granted by the High Court to administer the deceased's estate when the deceased had left a Will.
Q : How to obtain the Letter of Administration or Grant of Probate?
A : The documents can be obtained as follows:
- Letter of Administration is issued by Amanah Raya Berhad
- Distribution Order by the Land Office
- Grant of Probate by the High Court
A : Applications from member's next-of-kin are processed according to the amount of savings as follows:
a. RM2,500.00 and below
Full amount will be paid to the member's next of-kin immediately after application is received.
The balance is processed after two months from the date of member’s death.
First payment amounting to RM2,500.00 is made immediately after application is received.
Second payment (not exceeding RM17,500.00) is processed after two months from the date of member's death.
The balance is paid upon producing the Letter of Administration/Grant of Probate/Distribution Order.
However, if the Letter of Administration/Grant of Probate/Distribution Order is presented at the point of application for withdrawal, payment will be paid to the persons/administrators concerned accordingly.
Q : Can I nominate an association or welfare organization as beneficiary of my saving?
A : No. You can only nominate an individual or several individuals as beneficiary of your savings.
Q : When someone has nominated the children who are all below 18 years old as beneficiaries, and in the event when this person and the spouse have passed away at the same time, can the children claim the saving? If not, what are the procedures?
A : The nominee may apply to withdraw the deceased member's savings provided that the nominee is 18 years old and above. If the nominee is below the age of 18 years, he/she will not be eligible to apply for the death withdrawal until he/she has turned 18 years old. However, the guardian of the nominee may apply for the withdrawal attached with an appeal letter on the grounds of financially supporting the nominee. The appeal will be considered at EPF's discretion.
